FAQ:
Q: Can Doorbell be installed downstairs, and does it affect the WIFI signal of 3 cells?
A: Doorbell can be installed downstairs or outside the fence gate, they are connected by wired connection, don't worry about the network signal.
Q: Does doorbell need batteries?
A: No, it is powered by the monitor and the doorbell is wired to the monitor.
Q：What is the connection between Doobell and Monitor?
A: You only need a normal 4-core cable or CAT5/6 cable according to the connection distance.
Q: How long distance does this Doobell and Monitor?
A: It depends on the diameter and quality of the cable you use. Generally, within 100 meters.
Q: Can iphone or ipad be connected with doobell system?
A: Yes, you just need to download Tuya Smart APP in APP Store for free.
Q：Can the doorbell use TUYA APP and Smart Life APP?
A: Yes, it supports Tuya Smart/Smart Life APP.
Q: Can the doorbell system store videos? Is there a member fee?
A: The system includes 32G Micro SD card. It's free, No subscription required.
Q: Does the doorbell system come with motion detection?
A: Yes. Which will save the video to the SD card (32G card is included).
Q: Does the doorbell use different ringtones?
A: Yes, we provide 6 different ringtones for you to choose, and you can also customize your own ringtones with the SD card.
Q: Can doorbell see the door at night?
A: Yes, the doorbell system supports infrared night vision, used at night.
Q: Is the screen always on?
A: No. The screen will turn off in standby mode to protect it.
Q: Does the doorbell system support electronic locks?
A: Yes, this supports all electronic locks, either no or NC. (the lock need purchased separately)
Q: Does the doorbell system support remote unlocking by cell phone?
A: Yes, you can unlock the door remotely by cell phone Tuya APP.
Q: Are the top and bottom edges of the screen white?
A: No, the top and bottom edges are silver.
Q: Does the doorbell system support French Spanish Russian language?
A: Yes, you can choose different languages in the screen.
Q: Does it include the monitor's power supply?
A: Default delivery includes European standard power plug.
